If you are in the market for a CRM developer, you probably know that acquiring and retaining one can be time-consuming and difficult. This is especially true if your company is not using a Customer Relationship Management (CRM) system yet.
The first step to getting an effective CRM developer is to define what it is exactly that they do. What must they be able to do? You’ll need to consider whether your company needs an expert who writes customized code or someone who works within the confines of pre-existing software.
There’s also the factor of how advanced you want your system to be – so think about what features might be important for you to have in a CRM solution.
There are several things a good CRM developer must be able to do. Here are the top five things your company should look for when hiring one:
#1 – The candidate must have extensive experience in CRM software development.
They need to know how all of the different functionalities work, how they are created, and what problems can arise from differences between platforms or integrations with other databases or systems.
The best candidates have always been focused on this one specific area of expertise, rather than having a general knowledge of programming.
#2 – They need to be able to customize existing code without destroying its integrity.
One way that developers create customizations is by writing new coding lines or modules that integrate directly into an existing system. This type of customization needs to be done carefully to avoid errors or crashes.
The CRM developer must be aware of how changing even one line of coding can affect the system as a whole, and this is why they need to have extensive experience working with different CRM platforms.
#3 – They should also understand that integrations between two separate components are required for advanced systems.
This means that while you may want your CRM software developer to integrate directly into your database system (e.g., Oracle), it is possible that they won’t have had any experience doing so before.
A good candidate will be open-minded about new technologies and learn quickly on the job, rather than refuse to work with something new out of fear of looking incompetent.
#4 – If they are building a new system from the ground up, make sure they have experience with CRM user interface design.
This involves knowing how different screens and reports should look, what colours to use, and how everything is laid out for ease of use by employees who will be working with it every day.
The more expertise the developer has in this area, the easier time you’ll have to choose between them as well as integrate their work into your existing operations.
#5 – Custom code development requires knowledge of programming languages.
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